Privacy policy
PRIVACY POLICY — HAGO PLACE
Operated by MET GLOBAL TRADE, LLC
- Who We Are
This Privacy Policy applies to the website, communication channels, and global operations of Hago Place, operated and managed by:
MET GLOBAL TRADE, LLC
EIN: 32-0825512
Official U.S. Address:
7345 W SAND LAKE RD
Orlando, FL 32819 — United States
Official Support & Privacy Contact:
📧 support@hagoplace.com
Hago Place may operate through international warehouses, third-party logistics partners, and integrated e-commerce platforms.
- Global Privacy & Compliance Commitment
2.1 Data Protection Laws
MET GLOBAL TRADE, LLC complies with internationally recognized data protection regulations, including:
GDPR — European Union
LGPD — Brazil
CCPA / CPRA — California
PIPEDA — Canada
UK-GDPR + Data Protection Act 2018
PDPA — Singapore
UAE Federal Decree-Law No. 45/2021 (PDPL)
Saudi Arabia PDPL
Australian Privacy Act
Other applicable privacy frameworks.
2.2 Payment Security Standards
We follow strict global payment-security standards:
PCI-DSS
KYC — Know Your Customer
AML — Anti-Money Laundering
Automated risk and fraud screening (Stripe / PayPal / Shopify Payments)
2.3 Platform & Gateway Compliance
This Privacy Policy fulfills the compliance requirements of:
Shopify
Shopify Payments
PayPal
Stripe
Apple Pay / Google Pay
Klarna / Afterpay / Affirm
Meta Commerce / Instagram Shop
TikTok Shop
Google Merchant Center
Other global payment and commerce platforms.
- Information We Collect
We collect only the data necessary to operate, comply with regulations, and deliver your order.
3.1 Information You Provide
Full name
Email address
Shipping address
Billing address
Phone number
Country
Information submitted through forms or customer service.
3.2 Automatically Collected Information
IP address
Approximate location
Device type
Operating system
Cookies and session identifiers
Behavioral and navigation data
Conversion and analytics data.
3.3 Payment Information
MET GLOBAL TRADE, LLC does NOT store or access full credit card details.
All payments are securely processed by:
Shopify Payments (Stripe)
Stripe
PayPal
Apple Pay / Google Pay
Other approved gateways.
All transactions use PCI-DSS compliant encryption.
- How We Use Your Information
Your data is used to:
Process orders and payments
Issue receipts, confirmations, and legal documents
Prevent fraud and protect the platform
Comply with global regulations
Provide customer support
Communicate order updates
Improve website performance and personalization
Optimize advertising and marketing effectiveness.
- Data Sharing (Strictly Necessary Only)
MET GLOBAL TRADE, LLC shares personal data only with essential operational partners:
Shopify Inc.
Stripe Inc.
PayPal Holdings Inc.
Fraud-prevention tools
Shipping carriers and logistics services
Legal authorities when required by law.
We do NOT sell or trade your personal information under any circumstance.
- Anti-Fraud & Anti-Abuse Policy
To protect customers and the platform, MET GLOBAL TRADE, LLC may:
Request identity verification
Request address confirmation
Pause or cancel high-risk orders
Analyze orders flagged by automated fraud systems
Apply enhanced verification for suspicious activity.
Orders flagged by Shopify Fraud Protect or Stripe Radar may require manual review.
- Cookies, Pixels & Tracking Technologies
We use cookies and tracking technologies to:
Maintain session and cart functionality
Improve user experience
Analyze performance and website metrics
Enhance conversion tracking and advertising.
Technologies may include:
Meta Pixel
Google Analytics
TikTok Pixel
Pinterest Tag
Hotjar (where applicable).
Users may disable cookies in their browser settings at any time.
- Your Rights
Depending on your region (GDPR, LGPD, CCPA, etc.), you may request:
Access to your data
Correction of inaccurate data
Deletion of data
Data portability
Restriction of processing
Withdrawal of consent
Information about the data collected
Non-discrimination for exercising privacy rights.
Requests must be sent to:
📧 support@hagoplace.com
- Data Retention
We retain personal data only as long as necessary to:
Fulfill legal obligations
Resolve disputes and chargebacks
Maintain financial and tax records
Conduct audits
Provide customer support.
After the retention period, data is securely deleted or anonymized.
- Security of Information
MET GLOBAL TRADE, LLC uses advanced security measures including:
SSL encryption
Firewalls and intrusion-detection systems
24/7 monitoring
Multi-factor authentication
Limited-access, role-based data control
Secure global data centers.
- International Data Transfers
Your data may be processed in:
United States
European Union
Brazil
Asia (CDN and global infrastructure).
All transfers follow Standard Contractual Clauses (SCC) and applicable international data protection laws.
- Refund Policy (Legal Summary)
Hago Place provides:
Refunds within 14 days of delivery for unused and sealed items
Replacements for defective or damaged products
Refunds issued only to the original payment method.
Processing timelines may vary depending on the payment provider.
The full details are available on the Refund Policy page.
- Shipping Policy (Legal Summary)
Worldwide shipping
Delivery times depend on destination
Tracking is provided for all shipments
Customs delays may occur
Import taxes may apply depending on your country.
- Children’s Data
MET GLOBAL TRADE, LLC does not knowingly collect information from minors.
Parents or guardians may request immediate deletion of any data associated with a minor.
- Policy Updates
This Privacy Policy may be updated periodically to reflect legal or operational changes.
The latest version will always be available on this page.
- Contact for Privacy, Legal & Compliance
For all privacy inquiries:
Hago Place
Operated by MET GLOBAL TRADE, LLC
📧 support@hagoplace.com
